You are here
If you're having trouble paying for an item, check your PayPal information, credit card details, and the email address registered to your eBay account. If any of these are incorrect, you may have to update them before you can pay.
If your credit or debit card details are correct and you're still having an issue paying for your item, you may be using an older web browser that isn't secure enough for making payments or managing your payment methods. You'll need to upgrade your browser in order to buy the item.
For any questions regarding your PayPal account, please contact PayPal directly.
If you're still having trouble paying:
Thanks for your feedback! For more help, click Contact us.