Here's what we found for "What to do if you've received fake (spoof) or spam emails "

If you're suspicious about an email that claims to be from eBay, you can find out whether it's really from eBay by following these steps:

  1. Go to your Messages.
  2. Look for the email in your message. If you don't see it, the email is fake.
  3. To report a fake email to us, forward it to

Watch for these warning signs that an email might be fake:

  • It asks you to enter sensitive, personal information such as a username, password, or bank account number. eBay will never ask you for this information in an email.
  • It claims that eBay is updating its files or accounts.
  • It says that your account is in jeopardy and you won't be able to buy or sell on eBay if you don't update it immediately.

If you replied to a fake email or have given out personal or sensitive information on a fake website, you need to act immediately to protect your account:

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