Here's what we found for "Managing bidders and buyers"

There are several things you can do to manage who you do business with on eBay.

Buyer requirements

You can set requirements to exclude buyers who:

  • Have a shipping address in countries you don't want to ship to
  • Have a negative feedback score
  • Have unpaid item cases
  • May bid on several items and not pay for them
  • Don't have a PayPal account
  • Have violated eBay policies

However, you can still allow certain buyers to bid on or buy your items by adding them to your exemption list.


More actions:

Block bidders or buyers

You can block up to 5,000 buyers from bidding on or buying your items. To block a buyer, add their username or email to your blocked buyers list.

To unblock a buyer, delete them from your blocked list.


More actions:

Cancel a bid

While we don't recommend that sellers cancel bids, there may be legitimate reasons for doing so, such as:

  • A bidder asks you to retract their bid
  • You can't verify a bidder's identity after trying to contact them
  • You end your listing early

Once you cancel a bid, you can't restore it.


More actions:

Learn more:

Was this information helpful?

100 characters left

Thanks for your feedback! For more help, click Contact us.